Terms and Conditions
Last updated: January 15, 2026
1. Acceptance of terms
By accessing and using the website stefnasanluispotosi.com and the services offered by Stefna San Luis Potosí, S.A. de C.V. (hereinafter "Stefna SLP"), you agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any of these terms, please refrain from using our services and leave the site.
2. Description of services
Stefna SLP offers financial advisory services, economic education, and support with procedures to access government assistance programs. Our services include, but are not limited to: personalized financial consultations, in-person and online financial education workshops, eligibility evaluation for federal and state social programs, support with government procedures, and generation of personalized financial plans. Initial consultation services are free for all Mexican citizens.
3. Eligibility
To access our services, you must meet the following requirements: be over 18 years of age or have express authorization from your legal guardian, reside in Mexican territory (with preference for residents of the state of San Luis Potosí), and provide truthful, complete, and up-to-date information. Stefna SLP reserves the right to verify the information provided and to deny or suspend services if false, incomplete, or fraudulent data is detected.
4. Acceptable use of the website
You agree to use this website solely for lawful purposes and in accordance with these Terms. The following is strictly prohibited: (a) using the site in a manner that violates applicable federal, state, or municipal laws or regulations; (b) transmitting unsolicited advertising material, junk mail, or spam; (c) attempting unauthorized access to systems, networks, or databases connected to the site; (d) collecting personal information from other users without their express consent; (e) interfering with the normal operation of the site or its associated services.
5. Intellectual property
All content on this website, including but not limited to text, graphics, logos, icons, images, audio and video clips, data compilations, graphic design, and software, is the exclusive property of Stefna SLP or its licensors and is protected by Mexican and international intellectual property, copyright, and industrial property laws. Reproduction, distribution, modification, public display, or unauthorized use of any content is expressly prohibited without the prior written consent of Stefna SLP.
6. Limitation of liability
Stefna SLP provides information and advice of an advisory and educational nature. We do not guarantee the approval of applications to government programs, specific financial returns, or particular results arising from our recommendations. Financial decisions are the sole responsibility of each user. Stefna SLP shall not be liable for direct, indirect, incidental, special, or consequential damages arising from the use of our services or the information provided on this website.
7. Personal data protection
The processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By using our services, you express your consent for the processing of your data in accordance with said policy and applicable Mexican legislation on data protection.
8. Modifications to terms
Stefna SLP reserves the right to modify these Terms and Conditions at any time and without prior notice. Modifications will take effect from the moment of their publication on the website. Continued use of services after the publication of changes constitutes tacit and irrevocable acceptance of the modified terms. We recommend reviewing these terms periodically.
9. Applicable law and jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United Mexican States. For any dispute arising from the interpretation, compliance, or enforcement of these terms, the parties expressly submit to the jurisdiction of the competent courts of the city of San Luis Potosí, S.L.P., waiving any other jurisdiction that may correspond to them by reason of their present or future domicile.
10. Contact
For any inquiries, clarifications, or claims related to these Terms and Conditions, you may contact us at legal@stefnasanluispotosi.com or by phone at +52 444 812 3456, extension 103. Our legal department will address your request within a maximum period of 10 business days.